Press Release : Wednesday 26 May 2021
The department is reminding approved home care providers of their responsibilities to the Home Care Packages (HCP) Program.
A letter to home care providers can be viewed on the department’s website.
The letter reminds providers of the new way home care subsidies will be paid in phase 2 of Improved Payment Arrangements and support that providers may be eligible to receive to help adjust to the changes.
Responsibilities of a home care provider include:
- publishing your service prices on My Aged Care and reviewing them yearly
- notifying the department of any changes to the details of the home care service
- keeping your contact details with the department up-to-date
- notifying Services Australia of any unspent funds when a care recipient exits home care
By meeting these responsibilities, a home care provider supports care recipients through quality and safe care, while maximising the HCP funding available to provide senior Australians with aged care services.
Department of Health